Cultural Training, PR & Global Communication Clients

Our competitive edge rests in our specialized skill set and our flexibility. We bring to you a wealth of experience in cultural sensitivity training, public relations, and global communication. Working hand-in-hand with our clients, we bring business to a new level of cultural awareness. Our industry expertise includes: Food/Resaturants, Non-Profit, Higher Education, Retail, Science & Technology, Medical Science, Insurance, and Finance.

BBL Hospitality
 RPI Lally School
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Key Bank Transfinder Tri City Rentals
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Strategic Partners


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Steadfast Hospitality Advisers

Steadfast Hospitality Advisors offers expertise in managing adult beverage programs focused on hotels and large concessionaires.  Key efficiencies include Cutting Costs, Driving Revenue, Enhancing Group Sales / Catering Productivity and Increasing Guest Satisfaction.  Additionally, SHA represents best in class goods and services, giving small to mid-sized companies a voice in the regional and national on-premise chain arena.Steadfast Hospitality Advisors:  Dedicated.  Experienced.  Agile. |

Tech Valley Connect

Tech Valley Connect The Cultural Transition Program assists area employers with new international hires and their families. Workshops and language classes focus on adjusting to life in the U.S. and the Capital Region. As the Capital Region grows into a global marketplace, this program is a key resource for the incoming international population. For more information call 518-283-1812.

TVC Cultural Transition Program Partners:

  • KeyBank
  • Price Chopper
  • Times Union
  • Tri City Rentals
  • BBL Hospitality
  • CDTA

Alliances & Affiliations


Client Testimonials


“At a recent conference we partnered with Tangible Development to better prepare our catering teams to sell to and service client needs beyond cultural lines.   After defining what our goals were the team at Tangible Development went to work developing a strategy that was suited to our specific requirements.   The feedback from our attendees after the seminar was overwhelmingly positive.   They left with specific tools and knowledge that could be deployed immediately upon returning to their respective properties.   Compliments to Tangible Development for a job well done.”

 Tim DeBruin, CPCE

Corporate Director of Catering

Davidson Hotels & Resorts


Tangible Development provided our Multi-Family Housing firm with Cultural Diversity training for our staff members in three upstate New York regions. The process from start to finish was absolutely wonderful and carefree on our part. Sujata and Vera geared the training to our industry and the many nationalities that our staff comes in contact with most often. Their training was extremely thorough and easy for our staff to connect and relate with. Through their group training, our leasing and maintenance staff was able to gain a better understanding of cultures and customs of our new and current residents as well as provide ways to become more aware and sensitive to cultural differences. A few of comments from our staff members:

-“Wow, we learned so much from this and now I understand so much more.” (Bob S.)

-“This was fantastic and hopefully we can have these more often…both of the instructors were thorough and very knowledgeable in their fields.” (Tony P.)

 –We highly recommend Tangible Development to anyone in any industry who is looking to provide their staff with cultural diversity training….Top Notch!

Julie Massry Knox, Director of Sales and Marketing, Tri City Rentals

“Sujata is painstaking when it comes to her work with clients on cultural awareness and sensitivity. Her workshops are substantive and offer a much needed enhancement to employee relations.”

 Angela McNerney, President, Tech Valley Connect, Inc.


“As the world becomes smaller and more people travel, we found our team was in need of very specific and useful cultural information to better service our guests needs. Tangible Development was able to educate them through their interactive and engaging presentation! This training is critical to being able to provide superior service in a world without borders.”


Carrie Hillenbrandt, Director of Sales and Marketing BBL Hospitality


“Sujata is passionate about helping corporate leaders understand the challenges and opportunities of cultural diversity in the workplace. She is adept at helping executives and managers become aware of how the differences in culture and ethnicity can affect productivity in the workplace. Sujata is fearless and direct — she knows how to ‘shake things up’ in a way that shows leaders how to first see, understand, and then embrace these differences to achieve higher levels of productivity and satisfaction in the workplace.”


James E. Spencer, Jr., Executive Director Rensselaer Technology Park,
Real Estate 
and New Venture Development